THE MERAKI BEHAVIORAL HEALTH CLINIC
THE MERAKI BEHAVIORAL HEALTH CLINIC
Signed in as:
filler@godaddy.com
Effective Date: 01/02/2022
Meraki Health values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.merakihc.com) or use our services.
1. Information We Collect
2. How We Use Your Information
3. Sharing Your Information We do not sell your information. We may share it with:
4. Data Security We implement industry-standard measures to protect your data. However, no system is entirely secure; please take precautions when sharing personal information.
5. Your Rights You have the right to:
6. Changes to This Policy We may update this policy as needed. Changes will be posted on our website with the updated effective date.
7. Contact Us For questions or concerns regarding your privacy, please contact us at:
Meraki Health, LLC
400 Galleria Pkwy Ste 1500
Atlanta, GA. 30339
Phone: Toll Free: (888) 692-5546 or Local: (678) 208-3567
Email: info@merakihc.com
Thank you for trusting Meraki Health with your care.
Meraki Health SMS Privacy Policy
Effective Date: 01/02/2022
At Meraki Health, your privacy is important to us. This SMS Privacy Policy explains how we collect, use, store, and protect your information when you communicate with us via SMS.
1. Information We Collect
When you communicate with Meraki Health via SMS, we may collect the following information:
• Your phone number
• SMS message content
• Date, time, and frequency of messages
2. How We Collect Information
We collect information directly from you when you:
• Opt-in to receive SMS messages
• Communicate with us via SMS
• Provide your phone number for SMS communication
3. Cookies and Other Tracking Technologies
Meraki Health does not use cookies or other tracking technologies for SMS communication. However, our website may utilize cookies to enhance your browsing experience. Please refer to our website privacy policy for more information.
4. How We Use Your Information
Meraki Health uses your SMS information only to:
• Send appointment reminders
• Provide relevant health-related updates
• Respond to your inquiries and provide support
We do not use your information for marketing purposes without your explicit consent.
5. How We Share Your Information
We do not share your SMS information with third parties. Your information remains strictly confidential and is used solely for communication purposes within Meraki Health.
6. Where We Store and Process Your Personal Information
All SMS-related information is securely stored in encrypted cloud-based storage systems that comply with industry standards for data protection.
7. How We Protect Your Information
We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and regular security audits.
8. Your Rights: Opt-Out of SMS
You have the right to opt-out of receiving SMS messages from Meraki Health at any time. To opt-out, simply reply "STOP" to any message you receive from us. Once you opt-out, you will no longer receive SMS communications unless you re-enroll.
PLEASE NOTE: To send SMS messages to patients of Meraki Health, we must first obtain your explicit consent to receive text messages, as Meraki Health requires patient permission before sending any text communication, ensuring compliance with HIPAA regulations; this consent can be managed within the patient's profile within the Meraki Health-Tebra platform.
If you have any questions or concerns about this policy, please contact us at: Meraki Health Phone: Toll Free: (888) 692-5546
Local: (678) 208-3567 Email: info@merakihc.com
Thank you for trusting Meraki Health with your care and communication needs.
Meraki Health SMS Compliance Terms and Conditions
Effective Date: 01/02/2022
By opting into SMS communication with Meraki Health, you agree to the following terms and conditions. Please read them carefully.
1. Consent to Receive SMS Messages
By providing your phone number, you consent to receive SMS messages from Meraki Health regarding appointment reminders, health-related updates, and responses to your inquiries. You may opt-out at any time by replying "STOP" to any SMS message.
2. Message Frequency
Message frequency varies based on your communication needs and care requirements. Meraki Health will only send messages pertinent to your healthcare and appointment schedule.
3. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier's policies. Meraki Health is not responsible for these charges.
4. Privacy and Security
Meraki Health prioritizes the privacy and security of your information. However, SMS messages are not encrypted and may be intercepted by unauthorized parties. We advise against sharing sensitive personal health information via SMS.
5. Opting Out
You can opt-out of SMS messages anytime by replying "STOP" to any message you receive from Meraki Health. After opting out, you will no longer receive SMS communications unless you re-enroll with your consent.
6. Support Commands
For assistance with SMS services, you can reply "HELP" to any message or contact our office directly.
7. Information Usage
Your information will be used solely for SMS communication related to your care. We do not share your information with third parties.
8. Changes to Terms and Conditions
Meraki Health reserves the right to update these terms and conditions as necessary. You will be notified of any significant changes.
Contact Information: Meraki Health
Phone: Toll Free: (888) 692-5546 or Local: (678) 208-3567
Email: info@merakihc.com
Thank you for choosing Meraki Health for your behavioral health needs.
Brand Name: 'Meraki Health, LLC
Terms and Conditions: https://merakihc.com/mhc-privacy-policy
Privacy Policy: At Meraki Health, your privacy is important to us. This SMS Privacy Policy @ https://merakihc.com/mhc-privacy-policy explains how we collect, use, store, and protect your information when you communicate with us via SMS.
'By signing up, you consent to receive messages from Meraki Health. Our privacy policy is available at [https://merakihc.com/mhc-privacy-policy] and terms and conditions at https://merakihc.com/mhc-privacy-policy
Message Frequency Disclosure: 'Message frequency varies' and 'Message and data rates may apply.'
HELP and STOP Instructions: 'Text HELP for help''Text STOP to unsubscribe'
Opt-Out and Help Keywords:
'STOP' for opt-out and 'HELP' for assistance. Example:
'To stop receiving messages, reply with STOP. For help, reply with HELP.'
No Driving During Telehealth Appointments
For the safety of our patients and others, Meraki Health strictly prohibits driving during
telehealth appointments. Patients must be in a safe, stationary, and private location before
beginning their session.
Liability Disclaimer:
Meraki Health and its providers are not liable for any accidents, injuries, or legal consequences
resulting from a patient’s failure to comply with this policy. If a patient is found driving during a
session, the provider reserves the right to terminate the appointment immediately.
